The WTS Difference

Helping Companies Make the Most of What They Spend on Business Travel

Business travel is much more than just getting from A to B. We offer the can-do spirit and customized feel of a regional agency with the expertise, technologies, and global buying power of BCD Travel. Organizing and managing business travel is what we do best. Our US clients rely on our dedicated small-team support to maximize savings opportunities, reduce program costs, increase compliance, improve traveler productivity and, most importantly, safeguard their traveling employees.

Established in 1946, World Travel Service is a wholly owned and independently run division of BCD Travel, the third largest travel management company in the world. Acquired by BCD in 2015, we manage US, multi-national clients typically with $500K- $10MM in annual air spend. Together we have 15 US offices and 68 onsite client offices in 25 markets and have wholly-owned, partner and joint venture offices in 109 countries. As the SME division of BCD Travel, we offer BCD’s award-winning reporting, duty of care, mobile technologies, and global vendor partnerships to organizations.

We help companies make the most of what they spend on business travel and offer the complete stack of BCD’s award-winning technologies with our remarkably responsive and personal service level. We give travelers innovative mobile tools that keep them safe and productive, and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry.

We cater to the unique demands and budgets of companies with the following:

  • Regional, national, and global support
  • Experienced and committed agent teams
  • Experienced, proactive Program Management
  • Dedicated online specialist
  • Dedicated reporting specialist
  • Best-in-class traveler tracking and duty of care
  • Simple, remarkably competitive, pay-as-you-book pricing

In addition, we are one of only a handful of US TMC’s with the coveted SAP Concur TMC Elite status, SAP Concur’s highest partner level. Our best-in-class online support means you and your travelers will enjoy a better, traveler-centric experience, faster employee buy-in, higher online adoption, and long-term program compliance.

The bottom line? We help each of our clients cut costs, provide visibility, drive revenue, and make travel easier for both travelers, traveler admins and your management team.